Step by step instructions for updating DVB415 software: 1) Download the firmware zip file from the Software Download page on the August web site http://www.augustint.com 2) Unzip the file or open the zipped file with Windows Explorer (right click on the file for options) 3) In the unzipped folder copy the file called ¡°product_sabbat_dual.abs¡± to a memory stick. Place at the top level of the memory stick and not in a folder. 4) Eject the memory stick from the computer and insert into DVB415 USB slot. 5) On the DVB415 go to the ¡°Tools¡± menu (Briefcase icon) and select ¡°Upgrade By USB¡±, then press ¡°OK¡± 6) Confirm that "Upgrade Mode" is showing "AllCode", and the correct upgrade file is showing for "Upgrade File". 7) Select ¡°Start¡± and press ¡°OK¡±. Confirm with ¡°Yes¡± to continue. Note this will erase all stored channels and user settings. 8) The progress bar will move to 100% and then the DVB415 will restart automatically. 9) Ensure an antenna with a good signal is attached and select ¡°OK¡± to scan for TV channels, then confirm search end when it has finished. 10) Select the ¡°Tools¡± menu and ¡°Remove USB device safely¡±, and remove the memory stick.